Purchase Details

Vintage Sweet Co (hereafter Vintage Sweet or VS) is a registered business in Hong Kong and all items sold here have been authenticated by licensed experts. No certificate would be provided unless requested upon with an additional fee. For Chanel items, if they are presented with the absence of serial sticker AND authenticity card, a free authentication with the internationally accredited Entrupy would be conducted and a digital certificate would be presented.

To ensure a pleasant shopping experience, please read the following before your purchase.

Shipping: Shipping within Hong Kong is a flat HK$30. For other countries, a shipping cost will be required and you may refer to checkout.

Ready-stock: Upon confirmation, full payment is needed to secure the item. You may purchase the item directly online (if the listing is open for direct purchase), or you can contact us on Instagram @_vintagesweet or WhatsApp to arrange.

Pre-order: A 50% deposit is needed upfront to secure the item. Once the item has arrived and undergone inspection, customers will be notified to settle the balance before it is shipped out. Once the order is confirmed, no cancellation is allowed. No deposit will be returned, unless the item is verified as unauthentic as set out below.

All sales are final. Our prices reflect each piece's rarity, condition and value, and the time and care we put into sourcing, authenticating and preparing it. That's why we keep them fixed and fair for everyone.

If you place an order, it is acknowledged that the items you purchase are pre-owned and/or vintage (unless otherwise stated), and they would inevitably show signs of use. Please go through the photos, videos or description carefully before committing to a purchase. Ask questions if you are uncertain.

We photograph each piece to show it as accurately as possible, but colours may appear slightly different depending on your screen settings and lighting. This is not considered a defect.

Since pre-owned items may have passed through more than one owner and have a long history, especially vintage pieces, we cannot know every detail, but we always disclose all the information we have. Signs of use, minor flaws and refurbishment (such as retouching, repainting or boutique repair) that do not alter the design or authenticity are considered normal, and are not grounds for a return or refund.

Once confirmed, no returns or refunds are accepted unless, in the unlikely event, the item is verified as unauthentic within 7 days of purchase, and with the required proof of evidence. If we verify that the item is not authentic, we will arrange a full refund. We welcome buyers to seek authentication themselves if they need that extra peace of mind. However, we stand by our sources and authentication. Full terms are in our Refund policy.

Parcels entering your country may be subject to customs duty or tax, which you will need to pay and arrange. Please check with your local authority if needed. If duties and taxes are not paid and the parcel is returned to us, the costs are yours and the price of the item is not refunded, as set out in our Shipping policy. You may also contact us if you have any questions.

If you would like to insure your shipment, please let us know before your purchase. Do note that once the parcel is shipped, we cannot be held liable if it is lost or damaged as it has gone beyond our control. If you need any advice, feel free to check with us.