Shipping & Returns

Shipping 

All orders would be dispatched within 3-5 days after your purchase from Monday to Friday. If, for some reasons, we cannot dispatch within the said time, we will notify you via email or your contact option.

All Hong Kong and Macau orders would be shipped with SF Express. If you would like to ship with another courier, please contact us before your purchase. 

All oversea orders would be shipped with UPS as standard shipping, with an estimated arrival time of 4-7 days. Expedited shipping would be fulfilled with Fedex within 1-3 days. If there are delays in transit, we will notify you. 

Delays are expected during peak seasons and holidays. 

Returns

Once an order is confirmed, no return or refund are accepted unless in the unlikely event that the item is verified as unauthentic within 7 days of purchase, and with the required proof of evidence. We welcome buyers to seek authentication themselves if they need that extra peace of mind. However, we stand by our sources and authentication. Any refunds would only be processed once the item/order is returned to us safely and in its original condition and state. Shipping fee and the shipment safety lies solely on the customers. Vintage Sweet holds no responsibility over that. 

If you place an order, it is acknowledged that the items you purchase are pre-owned and/or vintage (unless otherwise stated), and they would inevitably show signs of use. Please go through the descriptions - be it in the form of text, photos, or videos - carefully before committing to a purchase. Ask questions if you are uncertain.

Since pre-owned items may have gone through more than one owner and with a long history, especially vintage items, we would not be able to ascertain all the details but we strive to disclose all the information that we have got. Signs of use, minor flaws and refurbishment that do not alter the design and authenticity are deemed normal and may not be used as the basis of returns or refunds. If you are uncertain whether such purchase is suitable for you, please send us a message.