Shipping & Returns

Shipping

All orders would be dispatched within 3-5 days after your purchase from Monday to Friday. If, for some reasons, we cannot dispatch within the said time, we will notify you via email or your contact option.

Shipping within Hong Kong is a flat HK$30. All Hong Kong and Macau orders would be shipped with SF Express.

All other orders would be shipped with UPS or FedEx, with an estimated arrival time of 4-7 days. The shipping fee depends on the weight of your parcel and is shown at checkout. If your country is not offered at checkout, please contact us before your purchase. If there are delays in transit, we will notify you.

Delays are expected during peak seasons and holidays.

Duties and taxes

Parcels entering your country may be charged customs duty or tax, which you will need to pay and arrange. Please check with your local authority before your purchase.

If duties and taxes are not paid, or a parcel is refused or cannot be delivered and is returned to us, you are responsible for the duties, taxes, return shipping and any other charges we are billed, plus an administration fee. The price of the item is not refunded in this case. If we need to ship the parcel to you again, you will need to pay the shipping fee again. Full terms are in our Shipping policy.

Returns

Once an order is confirmed, no return or refund are accepted unless in the unlikely event that the item is verified as unauthentic within 7 days of purchase, and with the required proof of evidence. If we verify that the item is not authentic, we will arrange a full refund. We welcome buyers to seek authentication themselves if they need that extra peace of mind. However, we stand by our sources and authentication. Any refunds would only be processed once the item/order is returned to us safely and in its original condition, with all accessories and packaging. The return shipping fee and the shipment safety lie solely with the customer until it reaches us. Full terms are in our Refund policy.

If you place an order, it is acknowledged that the items you purchase are pre-owned and/or vintage (unless otherwise stated), and they would inevitably show signs of use. Please go through the descriptions - be it in the form of text, photos, or videos - carefully before committing to a purchase. Ask questions if you are uncertain.

Since pre-owned items may have gone through more than one owner and with a long history, especially vintage items, we would not be able to ascertain all the details but we strive to disclose all the information that we have got. Signs of use, minor flaws and refurbishment that do not alter the design and authenticity are deemed normal and may not be used as the basis of returns or refunds. If you are uncertain whether such purchase is suitable for you, please send us a message.